At ISTAirportShuttle.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.istairportshuttle.com and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a booking or reservation.
- Create an account on our website.
- Contact us for support or inquiries.
- Subscribe to our newsletter or marketing communications.
- Participate in surveys or promotions.
The types of personal information we may collect include:
- Contact Information:Â Name, email address, phone number, and physical address.
- Booking Details:Â Flight numbers, pick-up/drop-off locations, dates and times, number of passengers, and special requests.
- Payment Information:Â Credit card details (processed securely by third-party payment gateways; we do not store full credit card numbers on our servers), Apple Pay details, and bank link information.
- Communication Data:Â Records of your correspondence with us (emails, chat logs).
We may also collect non-personal information automatically when you visit our website, such as:
- IP address, browser type, operating system, referring URLs, and website navigation paths.
- Usage data, including pages viewed, time spent on pages, and links clicked.
- Cookies and Tracking Technologies:Â We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services:Â To process your bookings, confirm your transfers, and facilitate your transportation services.
- To Improve Our Services:Â To understand how our services are used, gather feedback, and enhance our website and offerings.
- For Communication:Â To send you booking confirmations, updates, service-related announcements, and respond to your inquiries.
- For Marketing:Â To send you promotional materials, special offers, and newsletters (you can opt-out at any time).
- For Security:Â To protect against fraudulent or unauthorized transactions, identify and prevent security threats.
- For Legal Compliance:Â To comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers:Â We may share your data with trusted third-party service providers who perform functions on our behalf, such as payment processing (e.g., credit card processors, Apple Pay, bank link providers), IT services, customer support, and marketing assistance. These providers only receive the information necessary to perform their designated functions.
- Chauffeurs:Â Your name, pick-up/drop-off details, flight information, and contact number may be shared with the assigned chauffeur to facilitate your transfer.
- Legal Requirements:Â We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers:Â In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent:Â We may disclose your personal information for any other purpose with your explicit consent.
We do not sell, rent, or lease your personal information to third parties.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access:Â The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
- Object to Processing:Â The right to object to our processing of your personal data under certain conditions.
- Data Portability:Â The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at info@istairportshuttle.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@istairportshuttle.com
- By visiting this page on our website: Here
- By phone number: +90 530 352 17 66